# Urblauna Guacamole / RDP issues

### Resolving connnection problems

There can sometimes be communication issues between the web based RDP service (Guacamole) and the RDP client on the login node.

If you are **continuously redirected** to the page in the image below then you will need to clean up the processes on the login node.

[![rdf_fail.png](https://wiki.unil.ch/ci/uploads/images/gallery/2023-03/scaled-1680-/rdf-fail.png)](https://wiki.unil.ch/ci/uploads/images/gallery/2023-03/rdf-fail.png)


To do so connect using SSH to `u-ssh.dcsr.unil.ch` and run the following commands making sure to replace the username `ulambda` with your own username and the session ids with those returned by the command:

```
$ loginctl list-sessions | grep ulambda | grep c[1-9]

     c3 123456 ulambda           
    c13 123456 ulambda
    
$ loginctl terminate-session c3 c13    
```

You will then be able to reconnect via `u-web.dcsr.unil.ch`