Public documentation

Email

Cette documentation est disponible en français ici.

Généralités

If you haven't logged into your email for some time and are facing issues, the documentation about our recent migration to Exchange Online is available here. The owa.unil.ch website has been phased out, and cannot be used to access your email.

This article has recently been updated. If you find any out-of-date or incorrect information, not hesitate to contact us at helpdesk@unil.ch or by phone so that we may fix it.

The article has been fully updated on Friday, 17 March 2023. Its contents are now up to date, and you may follow the instructions within to access your Unil email account.

UNIL email account

The UNIL account provided to all employees and students comes with a personal mailbox for email. User adresses usually follow the firstname.lastname@unil.ch pattern, with incrementing numbers appended at the end if multiple users have the same first name and last name. Since the migration to Exchange Online, mailboxes come with a default 100GB of data storage. Archiving your emails should therefore no longer be needed, as it is very unlikely to reach even half of that quota. As your mailbox is synchronised via Exchange Online, you will be able to access it via most internet browsers and compatible email applications.

If you have any question, do not hesitate to check out our FAQ page or ask us directly if you can't find the answer there.

End of studies or contract

UNIL email accounts are only open so long as the corresponding UNIL account is. Thus, when the UNIL account is closed at the end of a person's employment or student status within UNIL, the mailbox is closed as well. If you are approaching the end of your contractual or student status, you will have six months after the official date to move the data you would like to keep as well as inform the people who contact you via your UNIL email adress before your accounts are closed permanently.

Access via web browser (Firefox, Safari, Edge, Chrome, ...)

Outlook Online

logo_owa.png

  1. Go to outlook.office.com
  2. Log in using your UNIL email address and password
  3. You now have access to all the functionalities provided by your Exchange account; e-mails, calendars, contacts, tasks, notes, etc.

Access by application (computers, tablets, smartphones)

Apple-logo.png macOS

The CI recommends using Outlook instead of Apple Mail, especially for UNIL employees. Using Apple Mail on mailboxes containing more than a few thousands of emails may lead to data corruption and loss.

[Outlook] Exchange account setup (email, calendars, etc.)

Before starting, ensure that an up to date version of Outlook is installed. To do so, open the Outlook menu and click on About Outlook. If you are using the 2019 or 2016 version of Outlook, you will have to uninstall it and install the latest version (french).

  1. Open Microsoft Outlook and enter your @unil.ch email address
  2. A window opens and prompts you for your UNIL password
    • If you have already logged into another Microsoft product, your email account should be automatically added

      Capture d’écran 2023-03-06 à 10.24.44.png
  3. After logging in, the email account should be automatically added and set up. You should see a confirmation window.
  4. If desired, you may add another email account by clicking the following button:

    2.png
[Outlook] Connecting additional Exchange accounts


Before starting, ensure that an up to date version of Outlook is installed. To do so, open the Outlook menu and click on About Outlook. If you are using the 2019 or 2016 version of Outlook, you will have to uninstall it and install the latest version (french).

  1. Open the Outlook app
  2. On the top left of the display, click on the Outlook menu then Settings...

    Capture d’écran 2022-11-30 à 15.11.47.png
  3. Click on the Accounts icon