FAQ
How do I open the AV equipment cabinet? How do I get the 14.0 key? There is no sound on my live stream. What should I do? My live stream has stopped. What should I do? How do I know who has access to my videos?
- How do I open the AV equipment cabinet? How do I get the key 14.0?
- My live stream has no sound. What should I do?
- My live stream has been interrupted. What should I do?
- How do I know who has access to my videos?
- How do I enable an assistant to manage my channel ?
- How do I make my video unavailable to my students?
- How do I set up the publication of my recordings?
- How do I download a video to my computer?
How do I open the AV equipment cabinet? How do I get the key 14.0?
In some rooms, microphones and other audiovisual equipment are stored in a multimedia cabinet located under the lectern. This cabinet can be opened with the audiovisual means key (also called key 14.0).
You can borrow a key 14.0 from the Unicom reception (Amphimax building).
My live stream has no sound. What should I do?
Make sure you are equipped with a microphone and that it is turned on.
In rooms with fixed microphones (e.g. Geopolis), make sure you stay behind the lectern and do not move around in the room.
Some microphones have a low volume by default. Also, it is sometimes necessary for spectators to turn up the video and/or computer volume to high levels to hear the video.
My live stream has been interrupted. What should I do?
If the live stream is interrupted, please contact the Captation helpdesk at +41 21 692 63 18 or captation@unil.ch during class hours.
If the live broadcast of your course is interrupted due to network problems, the video recording of your course is maintained. The recording is available within 24 hours and will appear in your REC·UNIL channel. You will then be able to send the link to your students if necessary.
How do I know who has access to my videos?
To find out who has access to your videos, you need to look at the permissions for the channel where your video is located. Follow the instructions on this page to find out how to access the permissions of a channel.
You can also set permissions for each video individually. Follow the instructions on this page to find out how to change the permissions of your videos.
If your channel (or sub-channel) is linked to a Moodle course, everyone enrolled in the Moodle course will also have access to the videos in your channel.
How do I enable an assistant to manage my channel ?
You can allow one or more people, for example a course assistant, to manage and edit a Rec·Unil channel. You can also change the permissions that have been given to a user in the past.
How to give a user the right to manage a Rec·Unil channel
Start by going to the edit page of your chain or sub-chain (if necessary, see this page for more information on how to access a chain/sub-chain edit page).
Now open the "Permissions" tab.
At the bottom of the page, in the "Users with direct permissions" section, click on "Add permissions to users".
In the pop-up window, enter the last name or the short identifier (initial of first name + last name) of the person you want to add as a channel manager, then click on the magnifying glass button to validate the search.
When the person in question is displayed, click on the "+" button to the right of their name line.
You can repeat the operation to add other individuals with the same rights (search for the individual in the search bar, then add him/her to the list with the "+" button).
When the short ID(s) of the selected users have appeared at the bottom of the window, click on the "Give custom permissions" button.
You can now choose the permissions you want to give to anyone managing the channel. You can differentiate between permissions for the channel and for the media (videos) posted on the channel.
We recommend that you do not give "Delete" rights to the channel or any of its content being accidentally removed.
The "Untouched" option means that the permission is not modified and corresponds to the default permissions of the channel or video. The "Yes" option means that the manager has the permission and conversely, the "No" option means that the manager does not have the permission.
Don't forget to "Save changes".
The users you selected now have the permissions you assigned to them.
Change user permissions
You can now check the permissions of users in the "permissions" tab and change them by clicking on the button with the key icon on the right.
How do I make my video unavailable to my students?
To find out how to do this, follow the instructions on this page.
How do I set up the publication of my recordings?
You can manage the automatic publication of your recordings in the settings of your channel or sub-channel, in the tab "Default settings". For more details on the procedure, follow the instructions in the second part of this page.
How do I download a video to my computer?
You can download the videos available on your channel. To do so, first go to the channel where your video is located, then access the video editing pages as shown in the screenshot below.
Then access the "Community" tab.
The download link is available in the "Download" section, below the "Share" section.
The download link does not appear
If the download link does not appear in the section indicated, go to the "Resources" tab.
Then in the "Resources (1)" section at the bottom of the page, activate the "Downloadable" setting as shown in the screenshot below. You can now go back to the Community tab. The download link should now be available.
