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If you haven't logged into your email for some time and are facing issues, the documentation about our recent migration to Exchange Online is available here. The owa.unil.ch website has been phased out, and cannot be used to access your email.

This article ishas currentlyrecently underbeen reviewupdated. andIf goingyou throughfind changes.any The information might be out of out-of-date or inaccurate.incorrect Doinformation, not hesitate to contact us at helpdesk@unil.ch or by phone forso morethat information.we may fix it.

The macOS sectionarticle has been fully updated. Its contents are now up to date, and you may follow the instructions within to access your Unil email account on macOS.account.

Access via web browser (Firefox, Safari, Edge, Chrome, ...)

Outlook Online

logo_owa.png

  1. Go to outlook.office.com
  2. Log in using your UNIL email address and password
  3. You now have access to all the functionalities provided by your Exchange account; e-mails, calendars, contacts, tasks, notes, etc.

Access by application (computers, tablets, smartphones)

Apple-logo.png macOS

The CI recommends using Outlook instead of Apple Mail, especially for UNIL employees. Using Apple Mail on mailboxes containing more than a few thousands of emails may lead to data corruption and loss.

Outlook Exchange account setup (email, calendards,calendars, etc.)

Before starting, ensure that an up to date version of Outlook is installed. To do so, open the Outlook menu and click on About Outlook. If you are using the 2019 or 2016 version of Outlook, you will have to uninstall it and install the latest version (french).

  1. Open Microsoft Outlook and enter your @unil.ch email address
  2. A window opens ansand prompts you for your UNIL password
    • If you have already logged into another Microsoft product, your email account should be automatically added

      Capture d’écran 2023-03-06 à 10.24.44.png
  3. After logging in, the email account should be automatically added and set up. You should see a confirmation window.
  4. If desired, you may add another email account by clicking the following button:

    2.png
[Outlook] Connecting additional Exchange accounts

 

Before starting, ensure that an up to date version of Outlook is installed. To do so, open the Outlook menu and click on About Outlook. If you are using the 2019 or 2016 version of Outlook, you will have to uninstall it and install the latest version (french).

  1. Open the Outlook app
  2. On the top left of the display, click on the Outlook menu then Settings...

    Capture d’écran 2022-11-30 à 15.11.47.png
  3. Click on the Accounts icon

    3.png
  4. Click on the + symbol, then New account...


    4.png


  5. Follow the standard Exchange account setup process referenced above
[Outlook] Add a mailbox that is shared through your Unil account

 

These instructions are for the newly introduced shared mailboxes that do not possess their own credentials but are instead accessed by a person's own Unil account. If you would like to add a shared mailbox with its own credentials, you can follow the procedure for standard Exchange accounts above.

Shared mailboxes cannot be added to Apple Mail. They are only available on Microsoft Outlook.

Before starting, ensure that an up to date version of Outlook is installed. To do so, open the Outlook menu and click on About Outlook. If you are using the 2019 or 2016 version of Outlook, you will have to uninstall it and install the latest version (french).

  1. Open the Outlook app
  2. On the top left, click on Outlook right next to the Apple icon, then Settings...

    Capture d’écran 2023-03-06 à 09.39.15.png

  3. Select your personal account in the list on the left, then click on Delegating and sharing

    Capture d’écran 2023-03-06 à 09.41.09.png

  4. Open the Shared with me tab and click on the + on the bottom left

    Capture d’écran 2023-03-06 à 09.42.44.png

  5. Write the name of your shared mailbox in the search field. For example, if you would like to add boite-mail-partagee@unil.ch, look for boite-mail-partagee) and double-click it
  6. The shared mailbox should now appear in Outlook's main window.

If an error message pops up, please check with the person reponsible for the mailbox that your permissions have been granted properly then wait a moment before trying again. If the problem persists, please reach out to the helpdesk.

Apple Mail

[Apple Mail] Connecting an Exchange account

 

  1. Open the Mail app
  2. On the top left, click on Mail then Accounts...
  3. Select Exchange

    mail_mac_00000.png

  4. Fill in the Name and e-mail address fields, then click on the blue button

    mail_mac_00001.png

  5. Select the blue button again. Manual configuration does not work since the migration to Exchange Online.

    Capture d’écran 2023-03-06 à 10.45.41.png


  6. Enter your Unil account password, then continue

    mail_mac_00003.png

  7. Select the Exchange services you would like to enable, then click on Finish

    mail_mac_00004.png
[Apple Mail] Archiving emails on macOS

 

  1. Open the Mail app
  2. Click on the +  button on the bottom left of the main window, then select New mailbox...

    mail_new_bal_local.png
  1. Under Location, select On my mac. Under Name, type in something like "Archives" and click on OK

    mail_name_new_bal.png
  1. Move emails or mailboxes from your Exchange account into the new Archives mailbox

    Do not move more than a thousand emails at a time. Doing so might cause loss of data and potential mailbox corruption. Do call the helpdesk if you are feeling unsure or have sudden doubts about what you are attempting to do.

    mail_archives_mail.png

logoWin.pngWindows

ThisThe partUnil ofCentre theInformatique articlerecommends isusing severelyMicrosoft outdated.Outlook Weto areaccess workingyour Unil email mailbox on updatingWindows. it.

logoWin.png

    [Outlook] Exchange account setup (mail, calendars, etc.)

    1. Open Outlook configuration
      • e-mail
      • calendars
      • address book
      • reminders
      • notes
    2. How to archive e-mails on Windows

Outlook configuration

The Ci strongly recommends the use of Outlook.

1. Open Outlook
2. Go to the “File”File menumenu, then Account settings and clickfinally on “Add an account”account
3.

  • Fill in the fields with theyour required information (name, e-mail address, passwordname and confirmUnil password)credentials
    • and click “Next”

    O2013_1-1.png

    4.

  • Click “End”Next

    O2013_1-1.png

    • once
  • Wait for the automatic configurationsetup isprocess doneto complete, then click Finish
    5.
    O2013_2-1.png

  • Restart Outlook


    • O2013_2-1.png

  • Once

    6. When Outlook launcheshas itselfstarted, anyou authenticationshould windowget willa appear;login enterprompt. Fill in the first field with ad\ followed by your usernameusername. asFor “ad\username” and your password
    7. Checketutest, the “field would look like ad\etutest

  • Tick the Remember my credentials”credentials box and click on “OK”

    O2013_3.png

    HowOK to archiveproceed

    O2013_3.png

    • e-mails
    [Outlook] Archiving emails on your Windows computer
    1. Open Outlook
    2. Go to "File"Files
    3. Select Account settings, then Account settings...

      creerPST1.png

    4. Click on "AccountData Settings"files andthen "Account Setings.Add..."

    creerPST1.png

    1. Click on "Data Files" and "New..."
    2. EnterSelect a filelocation for your archive, then give your archive a name and click on "OK"

      creerPST2.png
  • Select
    • OK,
    then

    creerPST2.png

    1. Gogo back to your e-mailOutlook mailbox
    2. Right click “Outlook Data File,”Files., andthen select “New Folder…”folder...

      outlook_new_bal1.png

    3. Input the name you previously picked for your archive
    4. You may now move emails or mailboxes into the archive folder

      outlook_achives2.png

    outlook_new_bal.png

    1. Name the local folder “Archive,” for example
    2. Move messages or entire mailboxes from your UNIL Exchange account by dragging and dropping them to your new local archive mailbox.

    outlook_achives2.png

    iOS (iPhone/iPad/iPod Touch)

    The CI recommends using the built-in Apple Mail app on iOS, but the Outlook app by Microsoft works as well.

    apple-iphone13-mini.png

    • iOSAvailable configuration options
      • e-mail
      • calendarscalendar
      • address bookcontacts
      • reminders
      • notes

    Mail iOS configurationExchange account setup (mail, calendars, etc.)

    The Ci strongly recommends the use of the native iOS apps.

    For security reasons, the Outlook app for iOS is blocked on our servers. You can find more information here (in French).

    1.

    1. Go to “Settings”Settings
      2.
      2. Choose
    2. Select “Mail,Mail

      iOS1.png

      3. Contacts,
    3. Select Calendars”Accounts
      3.
      iOS2.png

      4. Click
    4. Select on “Add Account”

      an

      E_ios1.PNG

      account

      iOS3.png

      5. 4.

    5. Select ClickMicrosoft Exchange

      iOS4.png

    6. Enter your @unil email address and a description

      iOS5.png

    7. Select Connect

      iOS6.png

    8. If the “Exchange”field icon

      hasn't

      E_ios2.png

      been

      5.automatically Fillfilled, inenter theyour fieldsUnil withemail theaddress requiredagain, informationfollowed (address,by your password

      iOS7.png

      9. and description) and click on “Next”

      E_mac1.png

      6.

    9. Select the Exchange services you wishwould like to activatetoggle andon clickor “Save”off, tothen finishSave

      iOS8.png
      10. the configuration

    E_mac1.png

    Android

    • Android Configuration
      • e-mail
      • calendars
      • address book
      • (tasks: third party app required)
      • (notes: third party app requiered)

    How to set Exchange up on an Android device (version 4 and up)

    The Ci strongly recommends the use of the native Android apps (all functions offered by Exchange are however not available). The Outlook app works as well.

    For

    security
    • Android reasons,options
      • e-mail
      • calendars
      • address book
      • tasks: third party app required
      • notes: third party app required

    Mail Android Exchange account setup (mail, calendar, etc.)

    1. Launch the OutlookMail app forand Android is blocked on our servers. You can find more information here (in French).

      1. Gonavigate to “Settings,”the andsettings

      01.jpg

      2. then
    2. Select click on “Add account”
      2.another Choose “Entreprise”

      E_Android1.pngaccount

      3.02.jpg

    3. Select Exchange et Office 365 or Microsoft 365, whichever appears

      03.jpg

    4. Fill in the “E-mailemail address”field with your Unil email address and “password”select fieldsNext
      4.
      04.jpg

      5. Click
    5. Input your Unil password

      05.jpg

    6. Select Next 

      06.jpg

    7. If you are using an up to date version of Android, the “Next”setup button

      is

      E_Android2.png

      now

      5.complete.

    8. On older Android versions, you may have to select the sync frequency and period:
      1. Select the preferred options and synchronisationsync period
        2. you
      2. Select wantNext
        6.
        E_Android6.png

        3. Click “Next”

        E_Android6.png

        7.

      3. Allow the Exchange server asto administratoradministrate byyour clickingdevice. theThis “Activate”option button (this letsallows you to remotely erasewipe and lock your device in case youof losetheft. it

        E_Android8.png
        4. or
      9. it gets stolen)

      E_Android8.png

    Limitations due to Android &limitations and workarounds

    Android is forhas the timefollowing beinglimitations limitedwhen init its support of the Exchange services:

    • there is only one colour for calendars
    • there is no support of tasks and notes systems

    These applications allow youcomes to workExchange around these issues (the Ci does however not guarantee that they work and offers no support whatsoever for them):mailboxes:

    The Microsoft Outlook app comes with the aforementioned functionalities.

    Other mail clients

    This documentation is there to allow you to connect third-party software without Exchange support to your Unil mailbox. These will most likely not have most of the usual Exchange functions.

    • Setup for generic e-mail clientsOptions
      • e-mail

    Generic

    From e-mail2023 clients

    onwards,

    ThisMicrosoft informationwill iscease meantsupport for and stop providing Exchange access to software thatusing doesthe not"Basic supportAuth" Exchange and its more advanced functions (calendars, address book, tasks and notes)

    • Incoming mail server

      • imapx.unil.ch

      • port 993

      • SSL/TLS

      • authentication withprotocol. password

        We
        • strongly
      • advise
    • you

      Outgoingto mailuse server

      Microsoft

      • smtpauth.unil.ch

      • port 587

      • STARTTLSOutlook or simplyApple TLS dependingMail on your clientdevices. If this is not an option for you, third-party software using the OAuth2 authentication protocol may still be used.

        • Microsoft

      • support article on the passage to OAuth2

        [Thunderbird & Third parties] Exchange account setup

        Ensure that your Thunderbird client accepts the cookies mandatory for OAuth2 connection:
            1. Go to Settings > Security and Confidentiality > Web Content
            2. Turn on Accept Cookies
            3. Under the option Allow third-party cookies, select Always
        Once these steps done, you may follow the instructions below.

        authenticationIf withyour Sent Messages do not appear after the setup, try sending yourself an e-mail.

        IMAP Configuration
        Screenshot_2023-03-06_11-47-04.png
        IMAP server

        outlook.office365.com

        IMAP username

        full Unil email (nom.prenom@unil.ch)

        Authentication method

        OAuth2

        Port

        		993
        Connection security

        SSL/TLS

        If an "User is authenticated but not connected" type of error appears, try:
            1. Going to Settings > General > Configuration editor
            2. Enter network.dns.dis in the search field
            3. Enable the first option, network.dns.disableIPv6 so that it is set to True

        POP3 Configuration

        Access to a mailbox via POP3 should only be used as a last-resort option.

        Screenshot_2023-03-06_11-47-04.png

        IMAP server

        outlook.office365.com

        IMAP username

        full Unil email (nom.prenom@unil.ch)

        Authentication method

        OAuth2

        Port

        		995
        Connection security

        SSL/TLS

        SMTP Configuration (send-only)

        Screenshot_2023-03-06_11-48-04.png

        SMPT Server

        smtpauth.unil.ch

        POP3 Username

        username (e.g. nprenom for Nom Prenom)

        Authentication method

        Normal password
        Port 587
        Connection security

        STARTTLS (or SSL/TLS if STARTTLS unavailable)

        UNIL e-mail with your private e-mail address

        Use your UNIL e-mail with your private email address

        OnlyFor forstudents students!only!

        IfBy youredirecting chooseyour Unil emails to doyour so,private, external mailbox, you are entrusting your own data to companies that aretrusting external toentities thewith UNIL;their thiscontents. isTherefore, why the Centre informatiqueInformatique does not offerprovide any support regarding the utilisationkind of thesesupport websitesfor external email providers and canwill innot noand meanscannot be held responsible for any kindprejudice ofand damage thatcaused wereby to happen due to yourthe use of thesethe websitesaforementioned orexternal emailsemail thatproviders. do

        If you are notemployed redirected toby the destination mailbox. What arrives in your UNIL mailbox is what counts.

        Concerning the university staff,university, using an external service may go against the internal UNIL directives.

        Transfer your e-mails to another e-mail address

        1. Log into https://outlook.office.com with your UNIL credentials.
        2. Go to the “Options”Options menu

        E_transf2-1.png

        3. Under the “Organize email”email sectionsection, click on “+”
        4. Select “Create a new rule for arriving messages”messages

        transfert1.png

        5. Name the rule, choose “Apply to all messages”messages and “Redirect the message to…”
        6. Type in the private e-mail address you want to use for the transfer
        7. Click on the “Save”Save button

        E_transf6.png

        8. Finish the procedure by accepting the warning message

         

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