Mission and services
Mission
The FBM IT Service (Si) is responsible for providing local IT services based on existing resources at UNIL and CHUV (hardware and software infrastructure). It provides IT support to the UNIL research community (faculty members, mid-level staff, assistants) and to the administrative and technical staff of departments that have signed the Membership and support agreement of the FBM IT Management Plan (PFBM).
Activities
The activities of the FBM IT Service are following:
| Support | IT management | Infrastructure |
|---|---|---|
| Users support | Hardware and equipment purchase | Central |
| Computer installations and repair | Software purchase | Servers and FBM applications |
| Documentation and training | Inventory | Projects and development |
Services
The FBM IT Service offers the following services :
- Local
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AchatofdesITéquipements informatiquesequipment, installationetand configurationdesofmachinesFBMdecomputerstravailandFBM,laptop, - Management
- Development
Développement etand maintenanced'applicationsof FBM webFBMapplicationsadaptéestailoredauxtobesoinsthedeneedslaofFacultétheet facilitant le travail et/ou l’organisation des départements,Faculty, - Technical Epalinges area,
Entretienmaintenancetechniqueofdes salles de coursclassrooms (Micropolis, Epalinges)pourforl'enseignementteachingetanddesITéquipementsequipmentinformatiquesindesanimalanimaleriesfacilities (projetPyRATPyRATproject)deinl'axethe Bugnon-Epalinges, - Development
DéveloppementofdeITprojetsprojectsinformatiquestopermettantexpandd’étofferthel’offreFBMduIT Management Plande gestion informatique FBM(PFBM).
OrganisationOrganization
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