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...esence and with your consent.  Starting a session At the request of your IT manager, go to https://www.realvnc.help/ and download the temporary troubleshooting application (On-Demand Assist app) if it is not already installed on your computer. Launch ...

...ersion française Have you just started working at the FBM? Here is a ...du-ID account When you first start working at UNIL, you must activate your IT access and link your two accounts. To secure your UNIL IT account, you must set up two-factor authenti...

...e to physically access your computer (e.g., if you are working from home or from abroad), the FBM IT Support will ask you to start a Real VNC session so that we can connect to your computer remotely. For more information, please refer to our documentation.

... computer, click on the icon to start RealVNC (remote support service). If you have recently contacted IT support, click on Find your current requests here to check the status of your requests. How to install a printer Mac user? Please contact t...