FAQ
How do I open the AV equipment cabinet? How do I get the 14.0 key? There is no sound on my live stream. What should I do? My live stream has stopped. What should I do? How do I know who has access to my videos?
How do I open the AV equipment cabinet? How do I get the key 14.0?
In some rooms, microphones and other audiovisual equipment are stored in a multimedia cabinet loc...
My live stream has no sound. What should I do?
Make sure you are equipped with a microphone and that it is turned on. In rooms with fixed micro...
My live stream has been interrupted. What should I do?
If the live stream is interrupted, please contact the Captation helpdesk at +41 21 692 63 18 or c...
How do I know who has access to my videos?
To find out who has access to your videos, you need to look at the permissions for the channel wh...
How do I enable an assistant to manage my channel ?
You can allow one or more people, for example a course assistant, to manage and edit a Rec·Unil c...
How do I make my video unavailable to my students?
To make a video unavailable to your students, you can change the status of the video to "unpublis...
How do I set up the publication of my recordings?
You can manage the automatic publication of your recordings in the settings of your channel or su...
How do I download a video to my computer?
You can download the videos available on your channel. To do so, first go to the channel where yo...